Frequently Asked Questions
Please read our FAQ before sending us a message.
How can I contact customer support?
You can reach us via phone, WhatsApp (+33 6 44 86 51 51), or email at info@hksonlineshop.com.
Do you offer returns or exchanges?
Yes, we have a hassle-free return and exchange policy. Please contact us within 14 days of receiving your order.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
Are your products sustainable?
Yes, we are committed to sustainability and offer eco-friendly products whenever possible.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email to monitor your delivery.
Send us an email