Shipping Policy
At HKS Online Shop, we aim to provide a smooth and reliable delivery experience for our valued customers. Please review the following shipping guidelines:
Processing and Delivery Time
- Orders placed on Sundays or public holidays in France will be processed on the next working day.
- Standard delivery time is 3 to 5 working days. However, during busy periods such as sales events or holidays, delivery may take up to 7 working days.
- There are no deliveries on Sundays or public holidays.
Order Confirmation and Payment
- If an order is canceled or not received by the customer for any reason, a 10% advance payment will be required for the next order.
- For orders exceeding 150, customers must deposit 10% of the order amount as an advance payment.
Delivery Address
- Orders will be delivered to the home or office address provided at the time of order placement.
- We do not deliver to P.O. boxes.
- A signature is required upon delivery to confirm receipt of the order.
Delivery Attempts
- We will make up to two delivery attempts to the specified address.
- If both attempts are unsuccessful, we will contact you to arrange an alternative delivery or pickup option.
Shipping Charges
- Standard Shipping: Flat rate for all orders.
- Free Shipping: Available for orders above 100.
Refund Deductions
- If you wish to refund your order as per our Return & Exchange Policy, a small deduction will be applied to cover initial shipping costs.
Contact Information
For any questions or concerns regarding shipping, please contact us at:
Phone/WhatsApp: +33 6 44 86 51 51
Email: info@hksonlineshop.com
We reserve the right to update our Shipping Policy without prior notice. Stay informed by checking this page regularly.
Let me know if you need further adjustments!